This policy explains how Auckland Residential Builders | Renovation & Home Extension ("we", "us", "our") collects, uses, and protects information when you visit our website or contact us about a project.
What we collect
When you fill in our contact form, we collect:
- Your name
- Your email address
- Your phone number
- Project details — type, budget range, timeline and description
We do not collect payment information through this website.
Our website may also automatically log standard technical information (IP address, browser type, pages visited) for security and to improve how the site performs.
How we use it
We use what you give us to:
- Reply to your enquiry and quote your job
- Discuss programme, scope and variations once we're engaged
- Meet tax and legal record-keeping obligations
We do not sell your personal information. We do not use it for advertising or pass it to marketers.
Who we share it with
We may share your information with trusted third parties who help us run the business — for example, our email provider, our hosting provider, or subcontractors we engage to deliver your project. They're bound by their own privacy obligations and only see what they need to do their job.
We may also disclose information if required by New Zealand law.
Cookies
This website uses a small number of essential cookies to function correctly. We do not use third-party advertising or tracking cookies.
Your rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Ask what personal information we hold about you
- Ask us to correct it if it's wrong
- Ask us to delete it (subject to any legal records we're required to keep)
To exercise any of these rights, email us at admin@aucklandbuild360.co.nz.
How long we keep it
We keep contact form submissions and project records for as long as needed to deliver the work and meet our tax and legal record-keeping obligations, typically seven years.
Changes to this policy
We may update this policy from time to time. The current version is always available on this page.
Contact
If you have questions about this policy or how we handle your information, contact us at admin@aucklandbuild360.co.nz or Titirangi, New Zealand.